Increased competition in the spa market demands more and more flexible and performance -
Employees. An allowance must therefore in any case ensure that the performance results of the Spa
Employee in an appropriate manner and is traceable. It is also important that the spa staff
reconstructs what part he may even influence.
The new approaches for evaluating and rewarding performance of each employee should this Spa
be capable of the necessary change processes and the achievement of individual business objectives
support.
The goal is the corporate performance of the therapists, etc., and the sequences compared to other
Wellness assess-holdings. This leads to action tasks.
Regular evaluation of the key figures in the spa is for the review and correction of the
important to economic success.
To get an overall picture, it is necessary
• Guest interviews
• Separated Data
• Effective Complaint
• A trusting internal communication
be added to the figures
Important parameters are, among other things Here:
• Revenue per employee
• Revenue per guest
• Revenue per unit
• Revenue per room
• Revenue per treatment
• To Reserve per room
• To Reserve a day / week / month
• Total revenues
• Gross Margins
• Calculation of owning and operating costs (electricity, etc.)
Spabroker.eu monitored benchmarks and regularly publishes new findings in the download area:
"Spa Analytics
